We’ve recently upgraded our systems and launched our new website. If you have any enquiries or feedback, please contact our Customer Service team on 03 9768 0300 or at customerservicedesk@uniform-group.com.au.
Thank you for your patience during this transition.
New Website FAQs
First time on our new website?
If you previously had an account, simply enter your email and we’ll send you a secure login code to get started.
Why do I need to create a new account?
We’ve upgraded our website to improve performance and security. Customers now log in using a secure email code rather than a password.
Where can I find my previous orders?
Previous orders will not appear in your new account. If you need help with a past order, please contact Customer Service team via phone 03 9768 0300 or email customerservicedesk@uniform-group.com.au
How do I log in?
Enter your email address and we’ll send you a secure login code. There’s no password required.
I didn’t receive my login code - what should I do?
Please check your junk/spam folder. If you still haven’t received it, try again or contact Customer Service for assistance.
Do I need to use the same email as before?
We recommend using the same email address you previously used, but you can use any valid email address to create a new account.
Can I still place an order without an account?
Yes - you can continue to shop and check out as normal.
What payment methods do you offer?
We accept card payments, PayPal, Zip Pay and Afterpay
Will this change how I order uniforms?
No - the ordering process remains the same, with an improved experience across the website.
Why does the website look different?
We’ve updated the website to improve speed, usability and overall experience of our website.
Who do I contact if I need help?
Please contact our Customer Service team via phone 03 9768 0300 or email customerservicedesk@uniform-group.com.au
